/* ==========================================================================
   UCTEL Support Portal — support-form.css
   Place this file in your active WordPress theme folder (same level as style.css)

   Version : 1.5.4 (2026-05-11)
   Changelog:
     1.5.4 - Privacy Policy checkbox styles (uctel-checkbox, uctel-form__group--checkbox)
     1.5.3 - Follow-up textareas: compact initial height, auto-expand, no resize handle
     1.5.1 - Explicit placeholder colour (#aab4bc) across all inputs, textareas, follow-up fields
     1.5.0 - AI follow-up questions panel styles (uctel-followup)
     1.4.0 - Add P4 severity colour variables and styles; add SLA small text style
     1.3.0 - Fix postcode input width with higher-specificity selector; button !important for theme compatibility
     1.2.0 - Postcode lookup UI (postcode row, address select, error message)
     1.1.0 - Add top margin to success alert when first child of container
     1.0.0 - Initial release
   ========================================================================== */

/* ── Gellix font (matches uctel.co.uk exactly) ──────────────────────────── */
@font-face {
  font-display: swap;
  font-family: Gellix;
  font-style: normal;
  font-weight: 400;
  src: url('/static/fonts/Gellix-Regular.woff2') format('woff2');
}
@font-face {
  font-display: swap;
  font-family: Gellix;
  font-style: normal;
  font-weight: 500;
  src: url('/static/fonts/Gellix-Medium.woff2') format('woff2');
}
@font-face {
  font-display: swap;
  font-family: Gellix;
  font-style: normal;
  font-weight: 600;
  src: url('/static/fonts/Gellix-SemiBold.woff2') format('woff2');
}
@font-face {
  font-display: swap;
  font-family: Gellix;
  font-style: normal;
  font-weight: 700;
  src: url('/static/fonts/Gellix-Bold.woff2') format('woff2');
}

/* ── Custom properties (values extracted from live uctel.co.uk stylesheet) ── */
:root {
  --uctel-teal:       #278a9c;
  --uctel-teal-dark:  #227888;
  --uctel-teal-light: #e6f4f7;
  --uctel-orange:     #f39118;
  --uctel-orange-dark:#e6840c;
  --uctel-dark:       #0a2533;
  --uctel-heading:    #2d3c41;
  --uctel-slate:      #2d3c41;
  --uctel-p1:         #c0392b;
  --uctel-p1-bg:      #fdf2f2;
  --uctel-p2:         #e67e22;
  --uctel-p2-bg:      #fdf6ed;
  --uctel-p3:         #27ae60;
  --uctel-p3-bg:      #edfaf3;
  --uctel-p4:         #7f8c8d;
  --uctel-p4-bg:      #f4f5f5;
  --uctel-border:     #d8d8d8;
  --uctel-text:       #2d3c41;
  --uctel-muted:      #374151;
  --uctel-radius:     4px;
  --uctel-shadow:     0 2px 12px rgba(0,0,0,.08);
  --uctel-font:       Gellix, -apple-system, BlinkMacSystemFont, 'Helvetica Neue', Helvetica, Arial, sans-serif;
}

/* ── Wrapper ────────────────────────────────────────────────────────────── */
.uctel-support-wrap {
  font-family: var(--uctel-font);
  color: var(--uctel-text);
  background: #f4f7fa;
  min-height: 100vh;
  padding-bottom: 3rem;
  -webkit-font-smoothing: subpixel-antialiased;
  width: 100%;
  display: block;
}

/* ── Hero ────────────────────────────────────────────────────────────────── */
.uctel-support-hero {
  background: var(--uctel-dark);
  color: #fff;
  text-align: center;
  padding: 4rem 1.5rem 3.5rem;
  position: relative;   /* needed for Vanta canvas to sit behind content */
  overflow: hidden;
  width: 100%;
  display: block;
  box-sizing: border-box;
}

/* Vanta injects a canvas — ensure it always fills the full hero */
.uctel-support-hero > canvas {
  position: absolute !important;
  top: 0 !important;
  left: 0 !important;
  width: 100% !important;
  height: 100% !important;
}

.uctel-hero-content {
  position: relative;
  z-index: 1;           /* sits above the Vanta canvas */
}

.uctel-hero-title {
  display: flex;
  align-items: center;
  justify-content: center;
  gap: 1rem;
  margin-bottom: .6rem;
}

.uctel-logo {
  max-height: 56px;
  display: block;
  margin: 0 auto 1.25rem;
}

.uctel-support-hero h1 {
  font-size: clamp(2rem, 5vw, 3.2rem);
  margin: 0 0 .6rem;
  font-weight: 700;
  letter-spacing: .01em;
  color: #fff;
}

.uctel-hero-sub {
  font-size: 1.05rem;
  opacity: .82;
  margin: 0;
  max-width: 560px;
  margin-inline: auto;
  color: #fff;
}

/* ── Container ───────────────────────────────────────────────────────────── */
.uctel-support-container {
  max-width: 820px;
  margin: -1.5rem auto 0;
  padding: 0 1.25rem 2rem;
}

.uctel-support-container > .uctel-alert:first-child {
  margin-top: 3rem;
}

/* ── Alerts ──────────────────────────────────────────────────────────────── */
.uctel-alert {
  border-radius: var(--uctel-radius);
  padding: 1.1rem 1.4rem;
  margin-bottom: 1.5rem;
  font-size: .95rem;
  border-left: 5px solid;
}

.uctel-alert--success {
  background: #edfaf3;
  border-color: var(--uctel-p3);
  color: #1a4731;
}

.uctel-alert--error {
  background: var(--uctel-p1-bg);
  border-color: var(--uctel-p1);
  color: #6b1a14;
}

.uctel-alert ul {
  margin: .5rem 0 0 1.2rem;
  padding: 0;
}

.uctel-alert__errors p {
  margin: .35rem 0 0;
  padding-left: 1rem;
}

/* ── Priority Notice ─────────────────────────────────────────────────────── */
.uctel-priority-notice {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 1rem;
  margin: 1.5rem 0 2rem;
}

@media (max-width: 580px) {
  .uctel-priority-notice { grid-template-columns: 1fr; }
}

.uctel-priority-notice__item {
  background: #fff;
  border: 1px solid var(--uctel-border);
  border-radius: var(--uctel-radius);
  box-shadow: var(--uctel-shadow);
  padding: 1.2rem 1.4rem;
}

.uctel-priority-notice__item--primary {
  border-top: 4px solid var(--uctel-teal);
}

.uctel-priority-notice__item h3 {
  font-size: 1rem;
  margin: .5rem 0 .4rem;
  color: var(--uctel-heading);
  letter-spacing: -.02em;
}

.uctel-priority-notice__item p {
  font-size: .88rem;
  color: var(--uctel-muted);
  margin: 0;
  line-height: 1.5;
}

.uctel-priority-notice__item a {
  color: var(--uctel-teal);
  font-weight: 600;
}

/* ── Badges ──────────────────────────────────────────────────────────────── */
.uctel-badge {
  display: inline-block;
  font-size: .72rem;
  font-weight: 700;
  text-transform: uppercase;
  letter-spacing: .06em;
  padding: .18em .65em;
  border-radius: 999px;
}

.uctel-badge--recommended {
  background: var(--uctel-teal);
  color: #fff;
}

.uctel-badge--p1 {
  background: var(--uctel-p1);
  color: #fff;
}

/* ── Form card ───────────────────────────────────────────────────────────── */
.uctel-form {
  background: #fff;
  border: 1px solid var(--uctel-border);
  border-radius: var(--uctel-radius);
  box-shadow: var(--uctel-shadow);
  padding: 2rem 2rem 1.5rem;
}

@media (max-width: 480px) {
  .uctel-form { padding: 1.25rem 1rem 1rem; }
}

/* ── Fieldsets ───────────────────────────────────────────────────────────── */
.uctel-fieldset {
  border: none;
  padding: 0;
  margin: 0 0 1.75rem;
}

.uctel-fieldset legend {
  width: 100%;
  font-size: .75rem;
  font-weight: 600;
  text-transform: uppercase;
  letter-spacing: .08em;
  color: var(--uctel-teal);
  padding-bottom: .6rem;
  border-bottom: 1px solid var(--uctel-border);
  margin-bottom: 1.1rem;
}

/* ── Form groups ─────────────────────────────────────────────────────────── */
.uctel-form__group {
  display: flex;
  flex-direction: column;
  gap: .35rem;
  margin-bottom: 1.1rem;
}

.uctel-form__row--half {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 1.1rem;
}

@media (max-width: 600px) {
  .uctel-form__row--half { grid-template-columns: 1fr; }
}

.uctel-form__group label {
  font-size: .88rem;
  font-weight: 600;
  color: var(--uctel-text);
}

.uctel-form__group label span[aria-hidden] {
  color: var(--uctel-p1);
  margin-left: .15em;
}

.uctel-form__group label small {
  display: block;
  font-weight: 400;
  color: var(--uctel-muted);
  font-size: .8rem;
  margin-top: .15rem;
}

/* ── Inputs ──────────────────────────────────────────────────────────────── */
.uctel-form input[type="text"],
.uctel-form input[type="email"],
.uctel-form input[type="tel"],
.uctel-form select,
.uctel-form textarea {
  width: 100%;
  padding: .6rem .8rem;
  border: 1.5px solid var(--uctel-border);
  border-radius: 6px;
  font-size: .92rem;
  font-family: var(--uctel-font);
  color: var(--uctel-text);
  background: #fff;
  transition: border-color .15s, box-shadow .15s;
  box-sizing: border-box;
}

.uctel-form input[type="text"]:focus,
.uctel-form input[type="email"]:focus,
.uctel-form input[type="tel"]:focus,
.uctel-form select:focus,
.uctel-form textarea:focus {
  outline: none;
  border-color: var(--uctel-teal);
  box-shadow: 0 0 0 3px rgba(39, 138, 156, .18);
}

.uctel-form input[type="file"] {
  font-size: .88rem;
  color: var(--uctel-muted);
  padding: .4rem 0;
}

.uctel-form textarea {
  resize: vertical;
  min-height: 120px;
}

/* ── Severity Radio Group ────────────────────────────────────────────────── */
.uctel-severity-group {
  display: flex;
  flex-direction: column;
  gap: .5rem;
}

.uctel-severity-option {
  display: flex;
  align-items: center;
  gap: .65rem;
  padding: .6rem .85rem;
  border: 1.5px solid var(--uctel-border);
  border-radius: 6px;
  cursor: pointer;
  transition: background .12s, border-color .12s;
}

.uctel-severity-option input[type="radio"] {
  width: 1rem;
  height: 1rem;
  flex-shrink: 0;
  cursor: pointer;
}

.uctel-severity-option:has(input:checked) {
  border-width: 2px;
}

.uctel-severity-option--p1:has(input:checked) {
  background: var(--uctel-p1-bg);
  border-color: var(--uctel-p1);
}
.uctel-severity-option--p2:has(input:checked) {
  background: var(--uctel-p2-bg);
  border-color: var(--uctel-p2);
}
.uctel-severity-option--p3:has(input:checked) {
  background: var(--uctel-p3-bg);
  border-color: var(--uctel-p3);
}
.uctel-severity-option--p4:has(input:checked) {
  background: var(--uctel-p4-bg);
  border-color: var(--uctel-p4);
}

.uctel-severity-badge {
  font-size: .75rem;
  font-weight: 800;
  letter-spacing: .05em;
  padding: .15em .5em;
  border-radius: 4px;
  min-width: 2rem;
  text-align: center;
}

.uctel-severity-option--p1 .uctel-severity-badge { background: var(--uctel-p1); color: #fff; }
.uctel-severity-option--p2 .uctel-severity-badge { background: var(--uctel-p2); color: #fff; }
.uctel-severity-option--p3 .uctel-severity-badge { background: var(--uctel-p3); color: #fff; }
.uctel-severity-option--p4 .uctel-severity-badge { background: var(--uctel-p4); color: #fff; }

.uctel-severity-desc small { display: block; margin-top: .2em; color: var(--uctel-muted); font-size: .75rem; }

.uctel-severity-desc {
  font-size: .85rem;
  color: var(--uctel-text);
  line-height: 1.3;
}

/* ── Postcode Lookup ─────────────────────────────────────────────────────── */
.uctel-postcode-lookup {
  margin-bottom: .6rem;
}

.uctel-postcode-lookup__row {
  display: flex;
  gap: .5rem;
  align-items: stretch;
}

.uctel-form .uctel-postcode-lookup__row input[type="text"] {
  flex: 0 0 auto;
  width: 130px;        /* beats .uctel-form input[type="text"] { width:100% } */
  min-width: 0;
  text-transform: uppercase;
  letter-spacing: .05em;
}

.uctel-btn--lookup {
  background: var(--uctel-teal) !important;
  color: #fff !important;
  border-radius: 6px;
  font-size: .88rem;
  font-weight: 700;
  padding: .6rem 1.25rem;
  white-space: nowrap;
  transition: background .15s;
  flex-shrink: 0;
}

.uctel-btn--lookup:hover:not(:disabled) {
  background: var(--uctel-teal-dark) !important;
  color: #fff !important;
}

.uctel-btn--lookup:disabled {
  opacity: .6;
  cursor: not-allowed;
}

.uctel-address-select {
  margin-top: .5rem;
  width: 100%;
}

.uctel-lookup-msg {
  font-size: .82rem;
  color: var(--uctel-p1);
  margin: .4rem 0 0;
}

/* ── Submit row ──────────────────────────────────────────────────────────── */
.uctel-form__submit-row {
  display: flex;
  align-items: center;
  gap: 1.25rem;
  margin-top: .5rem;
  flex-wrap: wrap;
  flex-direction: column;
  align-items: flex-start;
}

.uctel-form__help-note {
  font-size: .88rem;
  color: var(--uctel-muted);
  margin: 0 0 .5rem;
  font-style: italic;
}

.uctel-form__required-note {
  font-size: .8rem;
  color: var(--uctel-muted);
  margin: 0;
}

/* ── Buttons ─────────────────────────────────────────────────────────────── */
.uctel-btn {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  padding: .72rem 1.8rem;
  border: none;
  border-radius: 6px;
  font-size: .95rem;
  font-weight: 700;
  cursor: pointer;
  text-decoration: none;
  transition: background .15s, transform .1s, box-shadow .15s;
  font-family: var(--uctel-font);
}

.uctel-btn--primary {
  background: var(--uctel-orange);
  color: #fff;
  box-shadow: 0 2px 6px rgba(243,145,24,.35);
  border-radius: 50px;
  font-size: .8rem;
  letter-spacing: .01em;
}

.uctel-btn--primary:hover,
.uctel-btn--primary:focus-visible {
  background: var(--uctel-orange-dark);
  box-shadow: 0 4px 12px rgba(243,145,24,.4);
  transform: translateY(-1px);
  color: #fff;
}

.uctel-btn--primary:active {
  transform: translateY(0);
}

.uctel-success-action {
  margin-top: 1rem;
}

/* ── Footer ──────────────────────────────────────────────────────────────── */
.uctel-support-footer {
  text-align: center;
  padding: 1.5rem 1rem 2rem;
  font-size: .82rem;
  color: var(--uctel-muted);
}

.uctel-support-footer a {
  color: var(--uctel-teal);
}

.uctel-support-footer a:hover {
  color: var(--uctel-teal-dark);
}

.uctel-support-footer p { margin: .3rem 0; }

/* ── Accessibility ───────────────────────────────────────────────────────── */
@media (prefers-reduced-motion: reduce) {
  .uctel-btn,
  .uctel-severity-option,
  .uctel-form input,
  .uctel-form select,
  .uctel-form textarea {
    transition: none;
  }
}

@media (prefers-color-scheme: dark) {
  /* Theme override: only apply dark mode if WordPress theme doesn't control this */
}

/* ── Placeholder text ────────────────────────────────────────────────────── */
.uctel-form input::placeholder,
.uctel-form textarea::placeholder,
.uctel-form select::placeholder {
  color: #aab4bc;
  opacity: 1; /* Firefox reduces opacity by default — override it */
}

/* ── Privacy Policy checkbox ─────────────────────────────────────────────── */
.uctel-form__group--checkbox {
  margin-bottom: .75rem;
}

.uctel-checkbox {
  display: flex;
  align-items: flex-start;
  gap: .6rem;
  cursor: pointer;
  font-size: .88rem;
  color: var(--uctel-text);
  line-height: 1.4;
}

.uctel-checkbox input[type="checkbox"] {
  flex-shrink: 0;
  width: 1rem;
  height: 1rem;
  margin-top: .15rem;
  accent-color: var(--uctel-teal);
  cursor: pointer;
}

.uctel-checkbox a {
  color: var(--uctel-teal);
  font-weight: 600;
}

.uctel-checkbox a:hover {
  color: var(--uctel-teal-dark);
}

/* ── AI follow-up questions panel ───────────────────────────────────────── */
.uctel-followup {
  margin-top: 1.25rem;
  padding: 1.25rem 1.5rem;
  border: 1px solid var(--uctel-teal, #278a9c);
  border-radius: 8px;
  background: rgba(39, 138, 156, 0.06);
}

.uctel-followup__header {
  display: flex;
  align-items: baseline;
  gap: .5rem;
  margin-bottom: 1rem;
}

.uctel-followup__header .uctel-followup__icon {
  font-size: 1.1rem;
  color: var(--uctel-teal, #278a9c);
}

.uctel-followup__header strong {
  font-size: 1rem;
  color: var(--uctel-navy, #0a2533);
}

.uctel-followup__header small {
  font-size: .8rem;
  color: #666;
}

.uctel-followup__item {
  margin-bottom: .85rem;
}

.uctel-followup__item:last-child {
  margin-bottom: 0;
}

.uctel-followup__item textarea {
  min-height: 2.4rem;
  overflow: hidden;
  resize: none;
}

.uctel-followup__item textarea::placeholder {
  color: #aab4bc;
  opacity: 1;
}

.uctel-followup__loading {
  color: #666;
  font-size: .9rem;
  font-style: italic;
  margin: 0;
}